FAQ

Who to contact if I need help?

We have a live chat option available for you to speak to agents right away in the bottom right corner of the window. You can also e-mail our support team at info@vapesonline.org

Customer service hours are from Monday to Sunday from 00.00AM – 00.00PM PST

I received an incorrect order

Did you receive a defective or damaged product? Please do not hesitate to let us know via:

  • Chat on the web page
  • Email at info@vapesonline.org
  • Opening a support ticket right here on the web page

We will work quickly to help you resolve any issues you may have as fast as possible. Please provide the following details when emailing us:

*IT IS VERY IMPORTANT TO FOLLOW THESE STEPS*

  • The order number
  • Details outlining the incorrect order
  • *Please ensure to include photos or a video of the incorrect order*
    • VACUUM BAG MUST STILL BE ATTACHED
    • FAILURE TO DO SO WILL RESULT IN YOUR ORDER NOT BEING CORRECTED.

Once we have these details, we will do our best to resolve any product issues with you as fast as possible.

PLEASE NOTE: You have up to 24 hours to notify us of anything wrong with the order.

Received defective or damaged product?

Did you receive a defective or damaged product? Please do not hesitate to let us know via

  • Chat on the web page
  • Email at info@vapesonline.org
  • Opening a support ticket right here on the web page

We will work quickly to help you resolve any issues you may have as fast as possible. Please provide the following details when emailing us:

  • The order number
  • The name of the defective product
  • Details outlining the product issue
  • *Please ensure to include photos or a video of the defective product

Once we have these details, we will do our best to resolve any product issues with you as fast as possible.

In the event that we cannot troubleshoot the product issue, we will offer a credit to your account in points or a free replacement.

PLEASE NOTE: You have up to 24 hours to notify us of anything wrong with the order.

Product Quality Issues

At ALL BUDS ORGANICS we are committed to providing our members with top quality products. Unhappy with the quality of a product you received? Please reach out to let us know!

If you feel you have received a product that is not up to quality standards please provide the following details:

  • The order number that the product was received in
  • The name of the product
  • Details outlining the product quality issue
  • *Please ensure to include photos or a video of the product

Once we have these details, we will do our best to resolve any product quality issues with you as fast as possible.

*Please note: We DO NOT accept returns.  However, in the event that you have received a product that is not up to quality standards, we will offer a a discount on your next order, or a credit to your account in points.

If you’re unhappy with one of our products, please email our support team within 30 days from the delivery date and we will try our best to resolve the issue. Any incorrect orders older than 30 days cannot resolved.

Placing your first order

Once approved, you are ready to place your first order!

All new accounts will have a bonus credit of $10 worth of points that you can use towards your purchase

Here is a step-by-step guide in placing your order with Green Society:

1.) Shop Weed Cans, Marijuana, Cartridges, Edibles

2.) Click on the desired product(s), choose your weight and quantity then click “Add to Cart”. You will then have the option to “View Cart” or “Continue Shopping”.

3.) At the “View Cart” page; you can edit your order, apply coupons, redeem points and view shipping costs.

4.) When you “Checkout” the order, you will receive an email with the payment instructions.
Note: Partial payments are NOT accepted. Do not forget to include your PO# in the notes section when sending the Interac e-Transfer or Bitcoin

  • Please allow up to 24 hours for your payment to be processed. You will be notified by email of your order status and tracking information.